Thursday, August 9, 2012

Social Media Monitoring: Why Guest Review Matters?

The world is now online. Your guests are talking to each other, sharing their experiences. Information has never been so easy to create or access.

You too need to wake up – Monitor, Respond and Engage with your guests!

Good hotel reviews bring increased ADR and direct bookings. Consider this -
 
  • 33% bookers change their hotel based on reviews 
  • 1 point ranking is a difference of 9% ADR
  • Increased engagement with reviews brings 5% more direct bookings
Now is the time for you to check out the video below and start managing reviews smartly to improve your hotel ranking.


Manage your online reputation with
RTReview, your simple and efficient guest review management tool.
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